Yes! We utilize Uship to connect with reliable service providers who will deliver your items directly to your doorstep. Shipping times may vary between 2 weeks to 30 days. Throughout the process, we'll keep you updated on the progress, from securing a driver to coordinating delivery.

Once a driver is confirmed, they will reach out to you 24-48 hours before delivery to arrange a convenient time window. If your delivery involves stairs, please notify us in advance, as additional charges may apply.

Your satisfaction is important to us, so please don't hesitate to contact us with any questions or concerns. We're here to ensure a smooth delivery experience for you.

hello@casabauhaus.com or 323-333-0164

We understand that circumstances may arise where you need to cancel your online order. Please review our cancellation policy below:

Cancellation Window: You may cancel your online order within 48 hours of purchase. This window allows you time to review videos of the items and make an informed decision.

Shipping Cancellations: Once a shipper has been booked for your order, the sale becomes final, and we are unable to cancel or offer refunds.

Shipping times vary depending on your location and driver availability, most items take around 2 weeks to arrive. We will communicate with you throughout the entire process to ensure you know when your item will be delivered.

Our policy is no returns or refunds. If your order arrives damaged, notify us within 48 hours with clear photos. We'll start a shipping insurance claim promptly.

Consideration for Refund: Once the insurance claim is processed and approved, we may consider offering a refund for the affected items. Please note that refunds are subject to the terms and conditions of the insurance policy and may take some time to process.


Exclusions: It's important to note that certain circumstances may void eligibility for a refund, including but not limited to:

>Failure to report the damage within the specified time frame.
>Insufficient or unclear evidence of the damage.
>Damage resulting from mishandling or misuse of the product after delivery.