Welcome shop keepers! See below for the most commonly asked questions about ATTIC, including information on how you can get your store's products on the site.
What is ATTIC?
ATTIC is a search and discovery engine for products from local, independent stores and boutiques. We index and present inventory (just like Google does for the web as a whole) for furniture, home decor and clothing stores in major cities throughout the US. Our goal is to make it easier for consumers to shop locally and to level the playing field between smaller stores and large national retailers.
If you're a store owner, ATTIC can boost your online marketing significantly. Best of all, our core service is 100% free and it requires little to no effort on your part to participate.
How can I list my shop and my products on ATTIC?
We know you're busy, so we developed technology that leverages your existing online activity by "automagically" indexing what you've already posted. If you're using any of the following services, you're probably already eligible and won't have to do anything more than complete our two-minute application to get on ATTIC.
- ApartmentTherapy Bazaar (formerly Krrb)
- Auction Mobility
- Custom Websites*
- HiBid Auctions
- Pattern (by Etsy)
Looking to start, expand or change your online store? Feel free to ask us for suggestions about the best, easiest to use and most affordable options.
Not Currently Supported*
*Have a custom website? Using a service or marketplace that isn't supported? Complete our short application and explain what you're using so we can discuss free and low-cost options to get your products on ATTIC.
What does it cost to be listed on ATTIC?
Our core indexing service is free. For improved branding, reach and several other perks, we offer ATTIC Premium.
Do you accept any store? What about products from individuals?
We understand that there are a wide variety of consumers with a wide variety of interests and tastes. However, we are trying to produce what we think is a better alternative to shopping on Craigslist and other existing websites. To that end, we'll consider established and new stores, but we'll be looking for a certain level of quality and character in your product. Please complete our two-minute application to start the consideration process.
How do you determine your ATTIC Picks and Featured Stores?
We reserve the very top of our Just Arrived section in each city to highlight stores that we like. Want to have your store featured? Here's what we look for:
- Quality of the product photo
- Originality or novelty of the product
- Item quality and condition, and price and value
We give preference to stores that have subscribed to our premium program, although it's not a requirement.
How do I remove items that are no longer available (sold etc)?
The purpose of ATTIC is to show off the regularly changing and diverse inventory of great small businesses in great cities. We try to make it clear that pieces may be one of a kind and sell quickly. We note in various places that some items, especially older ones, may no longer be available.
Additionally, we regularly run an inventory check process to detect items that have been removed from your store. If we are able to detect that the item was removed from your store, we will mark the items as "Archived" on ATTIC. Note that we are only able to automatically mark items as archived when the item is removed in full from your store. The item must have been listed on a dedicated page (i.e., it must have had its own, unique URL such as mywebsite.com/items/my-unique-item) and that dedicated page must return a "Page Not Found" or 404 Error" at the time of our check. Simply marking an item as "sold" will not trigger our archive process. Contact your web developer if you need assistance.
Please note that several website platforms and marketplaces never fully remove your items. Instead, they point interested viewers to other items that may be of interest to them. In those cases, we continue to direct users to the removed/sold item. If this causes any issues for you (such as too many phone calls about a sold item), we'll archive an item and mark it as "SOLD" on your behalf. To do so, please send us the ATTIC link for the specific item.
Do you have any requirements, limitations or suggestions regarding the photography of items for ATTIC?
Our data shows that items with the best photography (e.g, higher resolution, well composed, staged) perform the best in terms of clicks and user interest. We encourage you to use a modern camera or smart phone to achieve the best results. Here is a checklist of other things to consider for your photographs:
- Is the photo at least 375 pixels wide? Most modern cameras and smart phones provide the sufficient resolution to meet this requirement.
- Does the photo capture the entire piece? Note that our main Just Arrived, store, search results and collection pages all display photos in a square aspect ratio.
- For items that are especially wide or tall (e.g., credenzas, lamps), keep our square aspect ratio in mind. You may want frame your photo such that it captures additional space around the item. Items will appear in their original aspect ratio without cropping on the individual product page.
- Is the item centered and level? Using a tripod might help depending on your space and situation.
- Is the space around and behind the item free of distraction and clutter?
- Does the photo background help showcase the piece? Shooting your items against a simple wall can be accomplished in most spaces.
Please view this checklist as a set of suggestions, not as absolute rules. We encourage your creativity and the development of your own style.
We also understand that space restrictions, inventory intake and other realities of your business don't always make for the perfect photo shoot. Still, a little window dressing can go a long way.
On a limited basis, we may remove photos that do not meet our minimum requirements. For example, photos that do not focus on a single item, photos that do not capture the majority of the item and photos of insufficient resolution may be removed at the discretion of ATTIC's editors. Feel free to contact us if you have questions about the appropriateness of your photos or need additional suggestions.